Location

SC Telco Corporate Office in Greenville, South Carolina

Role

To support the financial management and operations of the credit union through maintenance of accounting records and reports. Performs a variety of advanced accounting work under minimum supervision.

Essential Functions & Responsibilities

  • Prepares reports on budget, income and expenditures records. Assists in the preparation of internal/external reports to ensure operational efficencies within the accounting department. Prepares special reports exercising considerable initiative in obtaining details to reach end objectives.
  • Supports members of the accounting department to ensure work assignments are accurate and complete. Assists members within the department in solving problems they encounter.
  • Performs other duties as assigned.

Performance Measurements

  1. To enthusiastically support the Vision, Mission and Core Values of the Credit Union.
  2. To actively participate in the credit union’s sales and service program.
  3. To adhere to policies, procedures, compliance, safety, security and Cyber-security as they relate to the job and work assignments.
  4. To complete assigned responsibilities with zero errors according to established department standards.
  5. To prepare all reports within the prescribed timeframe and with zero errors.
  6. To keep all assigned general ledger accounts current and in balance daily.
  7. To provide friendly, professional, timely and accurate service and support to all members, employees and volunteers.
  8. To provide assistance to management with accounting related activities and budget preparation.

Knowledge & Skills

Experience

Three years to five years of similar or related experience.

Education

Equivalent to a college degree (BS or BA in a relevant field).

Interpersonal Skills

Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.

Other Skills

Must be able to operate a 10-key calculator by touch; accurate keyboarding skills. Must know how to use PC and spreadsheet software. Must also be experienced and knowledgeable with accounting terms and processes.

Working knowledge of regulations applicable to the job function.

Work Environment

May require overnight and daily travel to branches, meetings and/or conferences.

This Job Description is not a complete statement of all duties and responsibilities comprising the position.

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Role

To assist members and potential members with their Credit Union needs with an exemplary member experience; performs routine financial transactions, explains products/services, responds to issues and problems and directs members to appropriate staff for further assistance.

Essential Functions & Responsibilities

  • Receives and processes member financial transactions, including deposits, withdrawals and loan payments; transfers amounts from member accounts as directed; processes payroll changes and other account maintenance. Answers questions concerning products/services, resolves problems that are within their authority or refers to appropriate staff. Identifies cross-sell opportunities and cross-sells the product/service to members.
  • Maintains member account information on computer system.
  • Balances cash drawer and daily transactions. Reports any discrepancies to supervisor as necessary. Processes mail and night drop deposits.
  • Performs other job related duties as assigned.

Performance Measurements

  1. To enthusiastically support the Vision, Mission and Core Values of the Credit Union.
  2. To actively participate in the credit union’s sales and service program.
  3. To adhere to policies, procedures, compliance, safety, security and Cyber-security as they relate to the job and work assignments.
  4. To inform manager of key operating issues affecting the teller area.
  5. To meet required time deadlines.
  6. To provide timely, accurate, courteous and professional service to all members.
  7. To maintain a professional work environment and professional appearance.

Knowledge & Skills

Experience

One year to three years of similar or related experience.

Education

A high school education or GED.

Interpersonal Skills

Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors) requiring ordinary courtesy in providing assistance and information.

Other Skills

Must have good communication skills; accurate keyboarding, numbers and name recollection skills.

Working knowledge of regulations applicable to the job function.

This Job Description is not a complete statement of all duties and responsibilities comprising the position.

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Location

SC Telco Corporate Office in Greenville, South Carolina

Role

Maintains overall responsibility for the Credit Union’s systems. This includes the design, setup, maintenance, integration, and optimization for on premise servers, virtual infrastructure, and off premise systems. Additionally, the Systems Administrator will have an expert understanding of Credit Union system applications, how they interact with each other.

Essential Functions & Responsibilities

  • Plan, Direct, and Analyze the organizations infrastructure technology needs and recommend upgrades to consider. Direct the Installation and maintenance of this infrastructure hardware and software.
  • Ensures systems are represented and comply with the Credit Union’s BCP standards. Ensures systems adhere to the Credit Union’s ISP and compliance needs.
  • Coordinate with vendors, and employees to get the highest level of service for the organization’s technology. Acts a subject matter expert in the Computer Security Incident Response Team.
  • Builds systems to design specifications and ensures integration with other Credit Union systems and applications. Maintains and optimizes systems to Credit Union specifications, peak performance, and best practices.
  • Performs other duties as assigned.

Performance Measurements

  1. To enthusiastically support the Vision, Mission and Core Values of the Credit Union.
  2. To adhere to policies, procedures, compliance, safety, security and Cyber-security as they relate to the job and work assignments.
  3. To accomplish all assigned projects in an effective and professional manner, keeping the Director of IT informed.
  4. To provide friendly, professional, timely and accurate service and support to all members and employees.

Knowledge & Skills

Experience

Five years to eight years of similar or related Credit Union experience. ADFS/IDM/CLOUD Solutions, Microsoft Windows Servers, CISCO/HP/DELL/NIMBLE, Server AV/MALWARE,RASOMWARE, LINUX Servers.

Education

Bachelor’s degree (BA or BS) from an accredited college or university. Equivalent combination of education and experience in IT may be considered in lieu of degree requirements.

Interpersonal Skills

A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and is usually of a personal or sensitive nature. Work may involve motivating, influencing or training others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.

Other Skills
  1. Professional certifications or a willingness to pursue a relevant information technology certification.
  2. Expert knowledge of enterprise server hardware.
  3. Knowledge of network, system, and application security controls.
  4. Proficiency with various productivity software programs such as word processing, spreadsheets, communications software and databases.
  5. Good written and verbal communication skills.
  6. Good time management skills.
  7. Ability to work and travel independently and use general office equipment.
  8. Ability to work with minimum supervision.
  9. Ability to think strategically and resolve complex issues, both logical and interpersonal.
  10. Enterprise Microsoft Active Directory experience along with ADFS/IDM and other cloud-based services. Familiar with Enterprise architecture, configuring sites, domain replication, group policies, organizational structure.
  11. Virtualization experience with VMware ESXi. Configuring and maintaining clustering and DRS, SRM, and general system optimization.
  12. Cisco UCS and Nimble SAN configuration and maintenance experience.
  13. Familiarity with Jack Henry Symitar Episys Core system software.

This Job Description is not a complete statement of all duties and responsibilities comprising the position.

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Location

SC Telco Corporate Office in Greenville, South Carolina

Role

Administer the configuration, oversight and training of Temenos for the credit union. Based on operational requirements, configure and troubleshoot opportunities within the system that best supports the operational teams involved with using Temenos. Ensure all aspects of Temenos is operating as intended based on user feedback and reporting.

Essential Functions & Responsibilities

  • Manage the configuration of the Temenos operating system and perform daily system monitoring. Build and maintain new functionality based on the requirements of all groups using Temenos. Requires detailed change and project management responsibilities.
  • Investigate and troubleshoot issues. Coordinate and communicate with impacted areas.
  • Manage XDI letter process within Temenos which includes making sure new letters are productionized, ensuring daily letter files are processed, and auditing letters to ensure accuracy.
  • Conduct trainer and manager training on Temenos.
  • Performs other duties and tasks as assigned.

Performance Measurements

  1. To enthusiastically support the Vision, Mission and Core Values of the Credit Union.
  2. To adhere to policies, procedures, compliance, safety, security and Cyber-security as they relate to the job and work assignments.
  3. To inform management of operational issues affecting the Credit Union’s activities.
  4. To provide friendly, professional, and accurate service and support to all members and associates.

Knowledge & Skills

Experience

One year to three years of similar or related experience.

Education

Equivalent to a college degree (BS or BA in a relevant field).

Interpersonal Skills

Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.

Other Skills
  1. Problem-solving skills
  2. Ability to grasp logic driven concepts
  3. An organized yet creative mind
  4. Attention to detail
  5. Enthusiasm
  6. Ability to describe technical information in easy-to-understand terms
  7. Good communication skills
  8. Discretion (since confidential data is held on computer systems)
  9. Financial and Lending experience preferred

This Job Description is not a complete statement of all duties and responsibilities comprising the position.

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Location

SC Telco Corporate Office in Greenville, South Carolina

Role

Maintains credit union’s core and ancillary database systems for the purpose of uninterrupted data processing and continuous system availability. Works with other departments on project development and recommends solutions to systems and/or operational issues. Performs research, analysis and implementation of projects. Creates and modifies existing PowerOn programs and SQL queries/reports and documents all software code. Assists other Data Processing staff as necessary.

Essential Functions & Responsibilities

  • Maintains core and ancillary database systems. Ensures data integrity and optimizes performance allowing for continuous system availability. Applies patches, security updates, and release upgrades to ensure compliance with industry standards. Monitors disk usage and plans for future requirements.

  • Designs, creates, tests, and implements PowerOn programs and SQL queries/reports to meet credit union requirements. Maintains and modifies code that is in production to comply with system changes and new specifications. Debugs existing code to ensure minimal user downtime and maintain maximum member service. Implements and maintains processes in accordance with software development life cycle.

  • Researches, analyzes and recommends process improvements with regard to key system usage and performance. Reviews notifications received from vendors and provides input and analysis for remediation. Maintains technical knowledge of core and add-on systems and how they interact with Symitar. Plans and participates in after hour system maintenance, specifically, but not limited to, release loads and system upgrades.

  • Back-up to Computer Operator in completion of Daily Processing Procedures and Log information. Ensures adherence to Data Processing disciplines. Promotes proper usage of technology, system back-ups/back-up vaults, file transfer, transaction logs, encryption/data and disaster recovery. Assists with the research, reporting and resolution of the core system and/or operator errors.

  • Assists in the maintenance and updating of department production procedures as needed.

  • Participates in on-call rotation.

  • Performs other job related duties as assigned or requested.

Performance Measurements

  1. To enthusiastically support the Vision, Mission and Core Values of the Credit Union.
  2. To actively participate in the credit union’s sales and service program.
  3. To adhere to policies, procedures, compliance, safety, security and Cyber-security as they relate to the job and work assignments.
  4. To keep management and operational areas informed of core data processing system service interruptions,keeping interruptions to a minimum and scheduling down time during off-peak time hours.
  5. To provide friendly, professional, timely and accurate service and support to all members, employees and volunteers.
  6. To train employees on DP related software and hardware as required.

Knowledge & Skills

Experience

Three years to five years of similar or related experience.

Education

Bachelor’s degree in information systems, computer science, or a related discipline.

Interpersonal Skills

A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and is usually of a personal or sensitive nature. Work may involve motivating, influencing or training others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.

Other Skills

Ability to communicate effectively (verbally and written) and work cooperatively with all user groups. Ability to work independently with minimal supervision and assistance. In-depth knowledge of database structure and theory required. Proficiency in generating reports using database queries, sort options, and mining programs.

Possess advanced proficiency in multiple software programs (Excel, Word, PowerPoint, Access, etc.).

Possess proficiency in one or more programming languages, such as SQL, Java, C++, .NET, etc.

Working knowledge of finance industry preferred.

DBA certification, MCDBA or MySQL preferred.

Work Environment

May require overnight and daily travel to branches, meetings and/or conferences.

This Job Description is not a complete statement of all duties and responsibilities comprising the position.

Apply Now

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SC Telco provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.